This public offer agreement (hereinafter referred to as the "Agreement") is an official offer by FinMV SIA, a company registered in the Republic of Latvia (hereinafter referred to as the "Provider"), to enter into an agreement for the provision of SaaS services with any individual or legal entity (hereinafter referred to as the "Client") who has paid for the selected service plan.
2.1. The Provider grants the Client access to the FinMV fintech platform in a White Label format (hereinafter referred to as the "Service") in accordance with the plan descriptions published on the main page of the website crowf.com.
2.2. The Service is provided via remote access using the SaaS model and may include hosting and maintenance on the Provider’s servers.
3.1. The Client must independently make the necessary changes to their domain’s DNS records in accordance with the instructions provided by the Provider.
3.2. In case of delayed or incorrect configuration, lack of response, disregard of instructions, or other inaction by the Client, the Provider bears no responsibility for the inability to provide the Service, and no refunds will be issued.
3.3. If needed, the Client may grant temporary access to their domain for assistance, but this is not an obligation of the Provider.
4.1. The Client receives access to the management panel according to the selected plan, including all tools available at the time of payment.
5.1. The Service is provided on a prepaid monthly subscription basis according to the selected plan.
5.2. The Client may stop further payments at any time, in which case access to the Service will be suspended at the end of the paid period.
5.3. Funds are only refundable for the unused portion of the paid period, upon a clear written request sent by the Client via email to info@finmv.com.
5.4. No refund is provided if the Service is unusable due to the Client’s fault.
6.1. The Provider’s liability is limited to the actual amount paid by the Client for the current billing period.
6.2. The Provider shall not be held liable for damages resulting from actions of third parties, hosting provider failures, force majeure, or inaction on the part of the Client.
7.1. Legally significant correspondence shall be conducted via email. All notifications and requests sent from the Client’s registered email address shall be considered official.
7.2. Responses from the Provider shall be sent to the email address provided by the Client or through the management panel interface.
8.1. This Agreement is governed by the laws of the Republic of Latvia. All disputes shall be resolved in the courts of Latvia.
9.1. Payment for the Service constitutes the Client’s full and unconditional acceptance of the terms of this Agreement.
For any questions, please contact: info@finmv.com
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